TERMS AND CONDITIONS
DO NOT SUBMIT THE ORDER FORM IF YOU ARE NOT 130613% SURE WITH YOUR ORDER.
- NO CANCELLATION of order once the ORDER FORM has been submitted.
- Bogus buyers and joy reservers are NOT ALLOWED and will be noted/listed down.
- Please provide your complete, accurate, and true information as that will be used to contact you.
- Your full name will be posted in our CONFIRMED LIST online so that you will be able to double check your order/reservation.
- In the event that the number of secured items is less than the total number of orders received, we will queue the ship-outs based on who paid first.
- If your ordered item is not available or you didn't make the cut-off list of secured items, we will inform you.
- In the event your ordered item is not available, you can replace another item or have your payment refunded.
- Money transfer fees of the refund will be shouldered by the buyer should there be any.
- For replacement/refund, please contact us directly via email at firstname.lastname@example.org
- Please pay within the given timeline.
- Failure to process your payment before the cut-off will result to ORDER CANCELLATION and being posted as bogus buyer or joy reserver.
- Failure to pay the full amount within the deadline will FORFEIT the downpayment and will result to being posted as bogus buyer or joy reserver.
- A clear photo of the proof of payment must be sent to our email. Instructions will be included in the ORDER CONFIRMATION.
- For security purposes, payment details will be sent to your email with ORDER CONFIRMATION details.
- Payment of the shipping fee should be done within 15 days after the item has been announced as ready for shipment.
- To easily track if your item is already ready for shipment, please search #HUBDATE in both Twitter and Facebook.
- Failure to pay the shipping fee within 15 days after the item has been announced to be ready for shipment will result to ORDER CANCELLATION. NO REFUND. NO EXCHANGE.
- We ship via JRS Express for domestic/within the Philippines.
- For international shipping, please contact us directly via email at email@example.com
- Should the item be damaged upon shipping from Korea to Philippines, we will inform you before shipping it to you.
- Be assured that your items will be shipped in good condition.
- BTS StanHub will not be liable for any damage upon arrival of your order to you due to courier's fault.
- Double check before submitting the form especially your shipping address. Triple check if needed. BTS StanHub will not be liable in any case of lost/delayed package due to incomplete/wrong shipping details.
- Meet-up places and schedule:
- Monday to Friday (9:00AM - 6:00PM) at IT Park Cebu
- Saturday & Sunday by appointment